Digitalization is commonly characterized as the only ‘silver lining’ of the otherwise tumultuous period since 2019. Due to lockdowns compelled by the Covid-19 pandemic, many organizations and industries have had to suffer losses or even closure but those that embraced

A recent article in the Forbes magazine tried to deconstruct the meanings of the commonly used terms ‘digitization’ and ‘digitalization’ and in doing so clarified that digitization is the straightforward term for shifting form analog to digital whereas digitalization is

Over the past two years, the demand for online services has sky-rocketed following the Covid-19 pandemic compelling restrictions on travel & contact. Organizations that embraced digitalization have managed to stay afloat, thrive even, while those that failed to do so

The ban on importation of vehicles following the global pandemic has hampered the growth trajectory of the motor insurance sector of Sri Lanka. That being said, the sector has managed to stay afloat by embracing digitalization for continuity of services.

The Sri Lankan insurance industry has shown resilience during the Covid19 pandemic by embracing digitalization for delivery of services & this is common to general as well as motor insurance. Motor insurance was also impacted by the ban on imported

According to the Sri Lanka Insurance Report published by KPMG in 2020, the industry is bound to rely heavily on digitalization in years to come.Insurance is still seen as a luxury in contexts such as Sri Lanka. In 2019, the

The Sri Lankan insurance industry is one of the first to successfully adjust to the “new normal”. It did so by customizing its offering by introducing hospitalization as well as death covers for Covid19 as well as embracing digitalization for

Sri Lanka eased restrictions on travel on August 2 restoring ‘normalcy’ although many citizens are still preferring to work remotely, from their homes. The country’s public transportation has resumed but the daily death toll remains high over 100 which begs

Sri Lanka is leading in vaccination against the global pandemic but health authorities have warned citizens to be extra cautious about the Delta variant which has been detected from several Districts. Against such backdrop, organizations are compelled to explore creative

The insurance industry has been impacted by the global pandemic like any other industry but through innovation the health insurance as a class of insurance has managed to rise from adversity.